Privacy Policy

Last updated: 25/03/2025

Welcome to The Shires Wellness Clinic. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, shiresclinic.com. Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

The Shires Wellness Clinic
Website: shiresclinic.com
Based in Northamptonshire, United Kingdom.

We provide wellness and aesthetic treatments in a safe, professional environment.

We may collect and process the following types of personal data:

• Contact Information – such as your name, email address, and phone number.
   
• Appointment Details – such as treatment preferences, booking times, and special requests.
   
• Health Information – if required, relevant medical or treatment history (only with your explicit consent).
   
• Website Usage Information – such as your IP address, browser type, pages visited, and time spent on the website.
   

We only collect what is necessary and relevant to the services we offer.

We collect data when you:

• Fill out a contact or booking form
   
• Send us an email or call us
   
• Subscribe to our newsletter
   
• Browse our website (via cookies and analytics tools)
   

We use your data to:

• Provide and manage our services
   
• Respond to enquiries or bookings
   
• Send confirmations, reminders or follow-ups
   
• Improve our website and services
   
• Comply with legal or regulatory obligations
   

We will never sell your personal data to third parties.

We may share your information with trusted third parties when necessary, including:

• Booking and scheduling platforms (if used)
   
• Payment processors (if online payments are enabled)
   
• Regulatory or legal bodies (if required by law)
   

Any third-party services we use are carefully selected to comply with UK data protection laws.

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law (e.g. medical or financial records).

Under UK data protection laws (UK GDPR), you have the right to:

• Access the personal data we hold about you
   
• Request correction of incorrect or outdated data
   
• Request erasure of your data (where applicable)
   
• Object to or restrict processing of your data
   
• Withdraw consent at any time (where applicable)
   
• Lodge a complaint with the ICO (Information Commissioner’s Office)
   

To exercise any of these rights, please contact us using the details below.

Our website may use cookies or similar technologies to enhance your browsing experience and analyse traffic. You will be notified of this when visiting the site, and given the option to manage or reject cookies where applicable.

We are committed to keeping your personal data secure and take appropriate measures to prevent unauthorised access, loss or misuse.

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “last updated” date at the top.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

The Shires Wellness Clinic
Email: hello@shiresclinic.com
Website: shiresclinic.com