As the owner of The Shires Wellness Clinic, I am committed to maintaining professional, respectful and a safe environment for all my clients. To protect the integrity of my business and uphold professional boundaries, I reserve the right to refuse or withdraw an appointment if I believe there is a conflict of interest- particularly in cases involving beauty therapist, salon owners or individuals working within the same industry.
This policy helps me to safeguard my treatment methods, client confidentially and the overall interest and reputation of the clinic.
Under UK Law, I am within my legal rights to refuse or withdraw any services, as long as the reason is not discriminatory under the Equality Act 2010. Refusing service due a professional conflict of interest does not constitute unlawful discrimination and is considered a lawful and acceptable business practice.